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Training Investments | Mary Biever | One Writing Mother

Training Investments

Instant gratification is my favorite part of teaching computer classes to companies. I love moments, when someone gets a new concept and realizes its potential.

Then there’s the groan reaction. When I hear an “Oohhhhhhhh” of dismay, I grow concerned. But generally, that means I’ve shown an advanced feature to someone who just realized how much faster and easier their job could have been. Examples from Excel classes:

  • A human resource manager had set up spreadsheets without keeping the cells on layered sheets in the same place. Three-D formulas would not work. “I would have saved myself hours of time if I had known this six months ago. If I tried to fix my work now, it would take 60 to 80 hours I don’t have.”
  • An analyst grew more upset as I explained advanced sorts, filters, and customizing criteria.  Then he said, “If I had known 10 years ago what you just showed me in the last 2 hours, I would have cut 500 hours off my workload. Every year.”
  • When I showed how the Get Data feature made it easy for Excel to retrieve information from websites to place into a spreadsheet, a whole room started to groan/laugh and look at their quality control expert who had struggled countless hours trying to get a cut and paste of website info into a spreadsheet.
  • An accountant said she could redo all her reports much faster after discovering how to create pivot tables and pivot charts.

Now here’s the kicker: imagine the quality control guy tells me what he’s tried to research online. Instead of a traditional resource, I go to Twitter and show him the leading expert in our area, with whom he can converse and make sure he has the best, most accurate information.

Imagine the company that trains its employees on Excel, Twitter, and the latest tech advances.

Well-trained employees find new ways for computers to make and save the company money.

Smart companies know their information investment doesn’t stop with hardware and software.

Good training on computer systems is not an expense. It’s an investment which reaps long-term benefits for you and your company.

5 Responses to “Training Investments”

  1. Pat Alexander January 27, 2011 at 9:26 am #

    Mary, an awesome post. What frustrates me are companies that won’t invest in great training. Then there is the staff that is too “busy” for training and they know everything there is to know about the system. Sure.

  2. Mary Biever January 27, 2011 at 11:03 am #

    Pat, you just inspired a blog I’ll write next week. Thanks for the comment!

  3. making money with farm land February 26, 2011 at 2:07 pm #

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  1. Tweets that mention Training Investments | Mary Biever -- Topsy.com - January 27, 2011

    […] This post was mentioned on Twitter by Ryan Deeds and Michelle Hoffert, marybiever. marybiever said: Why Computer Training is More Investment Than Expense: http://bit.ly/eOFdXv (my blog today) […]

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